FAQ
General Information
RTA stands for Ready-To-Assemble. Our cabinets come unassembled and are designed for easy assembly, saving time, and reducing costs compared to pre-assembled options.
EEZI stands out for our:
- Easy assembly for DIY or professional installers.
- Faster turnaround times to keep projects on track.
- Competitive pricing without compromising durability or design.
You can visit our showroom & warehouse:
Address: 11920 Horseshoe Way, Richmond, BC V7A 4V5
Showroom Hours:
- Mon: 8:30 AM – 5:00 PM
- Tue-Thu: 8:30 AM – 8:30 PM
- Fri: 8:30 AM – 5:00 PM
- Sat-Sun: Closed
Our frameless cabinets are made from birch, rubber wood, or furniture-grade plywood. Some door styles feature MDF center panels, while flat door styles are crafted entirely from MDF. This enhances durability and resistance to temperature and humidity fluctuations.
Yes, our cabinets are CARB2 compliant, meeting stringent standards for formaldehyde emissions.
Product Details
We provide a wide range of modern and classic finishes and styles to suit diverse tastes, including sleek minimalist and traditional looks.
Yes, all cabinet lines come standard with soft-close hinges and drawers.
EEZI Cabinets are not customizable, as they are fabricated in standard sizes. However, their versatile design allows them to fit a wide range of layouts and design preferences. Our team is happy to assist with configurations to meet your specific needs.
Yes, we sell these items, but a 15% surcharge applies.
Yes, we offer glass door options for an additional charge. The cost is $120 for a single glass door and $240 for a double glass door.
No, our cabinets are designed for indoor use only. Using them outdoors voids the warranty.
Order Process
Orders can be placed securely on our website after registering as a dealer and logging in.
No, all orders must be submitted online through our secure website to ensure data protection.
Yes, our Dealer Program provides exclusive pricing and benefits for contractors and renovation companies. Visit our website to learn more.
Shipping & Delivery
Yes, we currently ship within Canada and the US.
Most orders are processed within 4-5 business days and delivered within 10 business days, depending on inventory availability and location.
Most carriers can accommodate delivery scheduling based on your location. Contact customer service for more details.
Yes, you can pick up orders from our warehouse Monday to Friday, 8:30 AM – 5:00 PM.
Yes, once your order has been shipped, you’ll receive tracking information to monitor its delivery status. If you have any questions or need assistance, our customer service team is happy to help provide your tracking details.
Warranty & Returns
Yes, we offer a 1-year limited warranty on materials and craftsmanship, and a 2-year limited warranty on accessories like hinges and glides. Register your cabinets on our website to activate warranty coverage.
Unused, unassembled items in their original packaging can be returned or exchanged within 30 days of purchase. Review our return policy for full details.
Assembly & Installation
Our cabinets are designed for quick, straightforward assembly with clear step-by-step instructions and all necessary hardware included.
Basic tools like a screwdriver, rubber mallet, and drill (optional for quicker assembly) are typically sufficient.
Yes, all required installation hardware is included.
No, EEZI cabinets are only available as flat-packed RTA products.
We don’t provide installation services.
Each box includes detailed assembly instructions for your convenience. Additionally, we provide step-by-step installation videos to guide you through the assembly and installation process. If you face any challenges, our customer support team is readily available via phone or email to assist you.